Press Releases
Plumbers call for more support on managing customer services
• 50 per cent of plumbers believe their training should incorporate more guidance on customer services • 45 per cent believe their training should incorporate guidance on handling and avoiding customer complaints read more
31 March 2020
Changes to RPZ AIM announced
CHANGES TO RPZ APPROVED INSTALLATION METHOD ANNOUNCED Free training on the new AIM to be offered to all RPZ testers who are listed on the WRAS website The Water Regulations Advisory Scheme ( WRAS ) has confirmed changes to read more
10 January 2020
REVEALED: The environmental cost of putting off pesky plumbing problems
REVEALED: THE ENVIRONMENTAL COST OF PUTTING OFF PESKY PLUMBING PROBLEMS One in five Brits would wait in excess of four days to fix a leaky loo, wasting up to 400 litres of water per day New research released today reveals that read more
8 November 2019
"OK Google, find me a plumber" One in five homeowners find plumbers online
Water companies are last on list of places to find a plumbing professional Family and friends are most popular choice for more than half of Brits WRAS urges people to check plum bers are approved, regardless of how they are found read more
26 September 2019
80% of Brits wasting water regularly
New study shows 8 in 10 Brits guilty of committing at least one water wasting habit Findings uncover most common water wasting habits Soaring temperatures likely to see increased water usage WRAS is urging customers to change one small habit read more
15 August 2019
Britain becoming a nation of 'Don't Do It Yourselfers'
18-24 year old adults lack basic repair skills, from fixing squeaky hinges to replacing light fixtures Only 1 in 3 know how to bleed a radiator Over 55's most capable of home repairs Young Brits have low basic home repair skills, according read more
15 August 2019
WATCH: An exclusive look at how a water fitting is tested to become an 'Approved Product'
Waterfittings, such as taps, pipes and showers, must be of an appropriate quality and standard to comply with UK water fittings regulations and byelaws, and prevent water from being contaminated – and a WRAS Approval is one way of read more
10 July 2019
Brits underestimate their household water usage by more than half
One in four admit they have no idea how much water they use at home More than half of UK homes have a water meter installed WRAS is promoting water efficiency this Water Saving Week (29 April – 3 May) A read more
29 April 2019
Two thirds of homeowners may be unlawfully installing water fittings
WRAS is urging anyone planning plumbing work to check if they need permission from their water company, before installing certain plumbing fittings Nearly two thirds of homeowners (60%) are unaware that they must inform their water company read more
26 February 2019
Winter plumbing myths: busted
WRAS deciphers the facts from the fiction when it comes to preparing your home for winter weather With the winter weather firmly upon us, homeowners are advised to prepare their home’s plumbing in order to prevent potential damage to read more
20 December 2018
WRAS appoints Sean Hogan as chairman
WRAS appoints Sean Hogan as chairman Sean Hogan to lead scheme as Stephen Kay departs after more than ten years Kay is awarded with inaugural WRAS service award The Water Regulation Advisory Scheme ( WRAS ) has appointed Sean Hogan read more
12 December 2018
Top ten plumbing problems revealed
The most complained about plumbing problem in the UK is a dripping tap, with more than one in ten UK homeowners experiencing this issue in the past five years. Dripping taps, even a small trickle, can waste both water and read more
11 October 2018
18-24-year olds unlikely to know where a stopcock is located
Four in five 18-24-year olds (82%) do not think to ask where the main stopcock is when moving into a new home, which could spell disaster for them if they need to shutoff the water supply in an emergency. A study of 2,000 homeowners, read more
7 September 2018
Surrey plumbers top list of most complained about in the country
FOI requests to UK councils show the areas which receive most plumber complaints to Trading Standards South East regions dominate the list with Hertfordshire, Essex and Kent County councils all reporting hundreds of complaints to read more
19 July 2018
